Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Reviews Of Molly Maid's House Cleaning Services In Puyallup, WA
Real Stories, Real Results
- Theresa Varrellivia Google
- Elizabeth Westvia Google
“Very detail-oriented, fast paced, capable, and hard working. We couldn't believe how pristine they made the house.”
Owner Response:
“Elizabeth, thank you for your kind review! We know there is no better feeling than a freshly-cleaned home, and we're delighted our team's hard work and detail-oriented service earned your trust in us. We're proud to deliver a clean you can count on! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Guy Gladvia Google
“Hard workers. Professional and respectful.”
Owner Response:
“Guy, thank you for your feedback! We’re glad to hear our cleaning team has done a great job. We appreciate your trust in us! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Kim Waltervia Google
“There was a bit of a mixup in the scheduled time, but it all worked out. I’m not much of a cleaner and I needed a move-out clean. In a few hours the house was spotless. They even got a stain out of the carpet I’d been working on for a while. And the price came in under the quote.”
Owner Response:
“Kim, we’re so glad everything worked out and that we could help with your move-out cleaning! It’s great to hear that the team made your house spotless and even took care of that tough carpet stain. We truly appreciate your trust in us and are happy to have met your expectations. Thank you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Trinda Lovevia Google
“Our maids are cheerful and we really like to have our regular crew show up with their smiles and greetings. Our home always feels so nurturing when they are done! If we’ve had emergencies come up on our end we can always adjust our schedule to accommodate with Molly maids with a quick phone call. Something that rarely happens but in an emergency it’s a great comfort to know they have our back.”
Owner Response:
“Trinda, thank you for sharing your experience! It's our pleasure to accommodate your scheduling needs when they arise, and we're grateful to hear that our team of home service professionals does an incredible job making your space feel comfortable and clean. We appreciate each opportunity to serve you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Eda Pagliasottivia Google
“Maria and Nesti? are excellent. They listen to what I have to say. Their work is exemplary. This is the team for me. Edie Pagliasotti ❤️”
Owner Response:
“Edie, thank you for your kind words! We’re so glad that Maria and Nesti take the time to listen and provide the level of care you deserve. Your support means so much, and we’re grateful to have the opportunity to help with your home cleaning needs! Thank you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Gail Cramvia Google
“I was amazed by the results after my initial deep clean. Can hardly wait for the next visit. My house still looks great a few weeks after the first clean.”
Owner Response:
“Thank you for your review, Gail! We're delighted you trust us to truly take care of your home and we look forward to providing a sparkling clean again soon! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Clarence Kingvia Google
“Team # 4 Dora and Ana did a wonderful job. I really appreciate it 💯💯 very happy 😊”
Owner Response:
“Clarence, we’re so glad to hear that Dora and Ana did a wonderful job! Your appreciation means a lot, and we’re happy to help keep your home clean. Thank you for your kind words! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- sigrid palm hardinvia Google
“We have been using them for like 1.5 years now. They are very good, professional and excellent cleaners……..we recommend them for all your cleaning needs.”
Owner Response:
“Thank you for the recommendation, Sigrid! We’re happy to hear that you’ve been satisfied with our cleaning services for the past 1.5 years. Providing professional and high-quality cleaning is what we aim for, and it means a lot to us that you trust us with your cleaning needs. We look forward to continuing to serve you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Shelly Gilloolyvia Google
“We just had our first initial clean with Judith and Norma and I am so impressed with how meticulously clean the house is! We had glitter all over the floor from the holidays and I can't believe that it's virtually gone! They forgot to clean one room and bathroom on the list, but are coming back the next day to finish it. Top quality company, cleaners, and service!”
Owner Response:
“We’re really glad you’re impressed with the clean, Shelly! Glitter can be tricky, so it’s great to hear Judith and Norma tackled it so well. We appreciate your patience, and our team will make sure everything gets taken care of. Thanks for choosing Molly Maid! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Judy Andersonvia Google
“Norma and Judith make my kitchen sing and I love their attention to detail. I have pets that sometimes slobber on the floor and they never miss cleaning a spot. They are a joy to have in my life!”
- Yvonne Williamsvia Google
“Work ethics are exceptional. Professional, hard working and dependable. Friendly with great attitude. Highly satisfied!!”
Owner Response:
“Thank you for sharing your satisfaction, Yvonne! We're honored to be welcomed into your home and provide you with a sparkling clean to come home to. Samantha Putnam, Owner, Molly Maid of North Pierce & South King Counties”
- Ellenvia Google
“We have used Molly Maid since November & now have Maria & Miriam (Team 6) as our regular housekeepers. They are punctual, efficient & thorough. 06/19/2019 - W e recently had Team 9 (Claudia & Maria) & they did a wonderful job ! 2024- We are still using Molly Maid and the service continues to be excellent. The teams work well together and do a thorough job. We highly recommend! 12/23 2024 We continue to use Molly Maid & now have Team 12, Selene & Areil. They do a fantastic job and and work well together.”
Owner Response:
“Thank you for the review of our business”
- Cynthia Froemblingvia Google
“My cleaners are Team #12, Selene snd Areli. They are amazing! It always feels so good to come home from work on the day they clean! Lifts my spirits to have it so nice! They were over the top last week with all my Christmas stuff and mess! Even out my Christmas comforter on my bed! I am so appreciative of these ladies! Cynthia”
Owner Response:
“Cynthia, thank you so much for sharing your experience! We're grateful to lift your spirits during this holiday season by ensuring a clean you can count on. It's fantastic that Team 12 is doing a great job making your home sparkle and adding extra touches. We'll be sure to let them know their efforts are appreciated! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Joanna Ekremvia Google
“Really appreciate the great job! Thank you team #12.”
Owner Response:
“Thanks for the kind words, Joanna! We’re happy to hear that Team #12 did a great job for you. We truly appreciate you taking the time to share your experience with Molly Maid! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Shadrach Noblevia Google
“Always great. Always friendly. Always professional. Highly recommend!”
Owner Response:
“Thanks for the kind words Richard! We’re so happy to hear you’ve had a great experience with our cleaning services. We really appreciate your recommendation and are always here to help with all your house cleaning needs! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Abuoh Neufvillevia Google
“I have been very pleased with my bi-monthly service. They are trustworthy, professional, and very detailed. Team 11 (Norma&Claudia) have cleaned my house several times and my dogs love them.”
Owner Response:
“We’re so glad to hear you’ve been happy with your bi-monthly service, Abuoh! It’s great that Norma and Claudia have been able to provide the level of trust, professionalism, and detail you expect, and we’re happy to hear your dogs love them too! Thank you for choosing Molly Maid, and we look forward to continuing to care for your home! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Melanie Gilchristvia Google
“We love the work that Martha and Esmeralda do for us. Everything is shiny clean when they are done! We recommend Molly Maids. Merry Christmas!”
Owner Response:
“Thank you for your recommendation, Eric! We know Martha and Esmeralda will be delighted to receive your kind feedback about their service. We hope you have a wonderful holiday season! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Lori Hopkinsvia Google
“Great experience! Excellent work.”
Owner Response:
“We’re happy to hear you had a great experience, Lorie! Thanks for choosing Molly Maid. We appreciate your support! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Betty Rehuschvia Google
“I absolutely love my ladies. They’ve become my friends! They always do nice work, they are so pleasant and willing to help with anything. 5 🌟🌟🌟🌟🌟”
Owner Response:
“We’re so glad to hear that your cleaning team has made such a positive impact, Betty! It’s wonderful that they’ve been pleasant and helpful while doing great work. Thank you for trusting Molly Maid. We really appreciate your kind words! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Derek Tamvia Google
“Team 4 Dora and Ana did great!”
Owner Response:
“We’re glad to hear Dora and Ana did a great job, Derek! Thanks for choosing Molly Maid. We appreciate your feedback and great review! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Cynthia Brownvia Google
“Molly Maids clean my home every two weeks and they are amazing. I get calls asking how things are going and the ONE TIME I had feedback on something that was missed, it was fixed with complete attention to making sure it never happened again. They CARE about their work and it shows. We have dogs who get SO EXCITED every time the cleaners arrive and Martha and Esmeralda always greet the dogs as if they like to see them as well. I work from home and it's never awkward to have them cleaning while I'm home. I recommend Molly Maids to anyone who needs help once or consistently with your house keeping chores”
Owner Response:
“We’re so happy to hear you’ve had such a great experience, Cynthia! It’s awesome that Martha and Esmeralda not only provide thorough cleaning but also build such a great rapport with your dogs. We really appreciate you trusting us with your home, and it’s great to know we’ve been able to address any feedback right away. Thanks for recommending Molly Maid to others—we truly appreciate it! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Nicholas Armstrongvia Google
“They are wonderful people and excellent at cleaning our home. We appreciate Martha and Esmeralda and all they do for our family, we look forward to seeing them both and are always happy with their service.”
Owner Response:
“We are so glad you are satisfied with our Molly Maid service! We will certainly be letting the cleaners you mentioned know that you left a review for them! Would you be able to contact us so we know the account we need to add this review to? Thank you!”
- Lisa scarffvia Google
“Molly maids have become part of our family. I couldn't ask for anyone better. So friendly and caring. The cleaning is thorough. They are my dogs best friends as well!”
Owner Response:
“We’re so happy to hear Molly Maid has become part of your family, Lisa! It’s awesome that our team is not only giving your home a thorough clean but also bonding with your dogs. Thanks for trusting us with your cleaning needs! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Jared Allenvia Google
“I've had molly maid for a couple years now, they are very professional and friendly. Does a great job everytime! Thank you team #8, Martha and Esmeralda!!”
Owner Response:
“Jared, thank you for always choosing us to clean your home! We love making your space sparkle and shine. We'll be sure to pass your kind feedback along to Martha and Esmeralda, and we'll see you again soon. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Charles Brocatovia Google
“We used team 7 (Aieli and Maria). They were very friendly, hard working, efficient and did a wonderful job.”
Owner Response:
“We share these with the teams, thank you!”
- Lisa Timmvia Google
“Our Molly Maid cleaners Mónica and Anixa are always very thorough in their cleaning. We get consistent results every time they visit. They show up on time and allow me to choose what room they will start in. Molly Maid is the 3rd cleaning service I’ve tried, and I am very happy with it. The other companies were too expensive and used toxic cleaners that bothered our cat. Now our cat is happy after each cleaning because they use low-odor floor cleaner that does not bother him. I appreciate their service very much and the price is reasonable compared to other cleaning companies in the area.”
Owner Response:
“We're so glad our cleaning products do not affect your kitty, Lisa! Thank you for sharing your experience and your satisfaction with our home cleaning services. We're delighted to know how helpful Mónica and Anixa are in ensuring a clean you can count on each and every time. We'll be sure to pass your appreciation along! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Randi Kartesvia Google
“We have enjoyed this service. They do a wonderful job. Very trustworthy and customer focused.”
Owner Response:
“We’re so glad to hear you’ve enjoyed our cleaning service, Randi! It’s great to know our team has been trustworthy and focused on providing excellent house cleaning. Thanks for choosing us. We appreciate your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Brandi amanvia Google
“Crew was awesome. Language barrier didn't stop them to complete the job. Vert satisfied with service and cost.”
Owner Response:
“We’re glad to hear you were satisfied with the cleaning service, Brandi! It’s great to know our crew was able to complete the job to your satisfaction and within budget. Thank you for trusting us with your house cleaning needs. We truly appreciate your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
- Sarah Farahanivia Google
“I’ve been a Molly Maid customer for about two years and it is one of the best things I do for myself and household. Monthly house cleaning helps keep my place in shape and saves me so much time. I only need to do some light cleaning in between visits. My most recent visit was from Dora and Ana, who did a fantastic job. Even the fringe on rugs is left straightened out. All of the regular employees who get assigned our house do great, quick work and I appreciate them tremendously. We look forward to “house reset day” every month. Thank you to everyone at Molly Maid!”
Owner Response:
“We’re so glad to hear that our monthly cleaning service has made such a difference for you, Sarah! It’s wonderful to know Dora and Ana did a fantastic job, down to the little details like straightening the rug fringe. Thank you for trusting Molly Maid to keep your home in great shape—we really appreciate your continued support! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”
Why Choose Us?
“Wow! I was beyond impressed with Emily and Adriana. I have 16' ceilings and they got EVERY cobweb! They didn't rush through the cleaning. They were very thorough. As well as professional and friendly.”
Owner Response:
“Thank you for your review, Theresa! We're delighted that Emily and Adriana went above and beyond to ensure no details were missed. It was such a pleasure to leave your home sparkling, and we hope you'll reach out if you need us again in the future! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties”