About Our Professional Housecleaners

We Clean Houses

In 1984, entrepreneur David McKinnon brought Molly Maid from Canada to Ann Arbor, Michigan, to give busy American homeowners a reliable, professional, affordable solution to messy, dirty houses. Residents of the competitive university town took advantage of the new home cleaning service, which quickly expanded to communities in other states. Today, there are more than 450 individually owned Molly Maid cleaning service franchises operating across the United States. Last year, we performed 1.7 million cleaning services, 90 percent of which were for repeat customers.

We Clean Houses

person with a pink glove and spray bottle.

A Maid Service You Can Trust

American workers are among the most productive in the entire world and have been for decades. Dual-income families are a fixture and so are work weeks and commutes that stretch beyond 40 hours into nights and weekends. Kids have homework, practice, rehearsals, sports meets, and a variety of other activities that require many parents to spend even more time out of the house.

Working most commonly on a weekly or every other week schedule, Molly Maid gives busy individuals and families clean, comfortable homes to return to and enjoy—homes cleaned according to their individual wishes and services backed by the Neighborly Done Right Promise^®.

Thanks to the success of Molly Maid, McKinnon was inducted into the Entrepreneurship Hall of Fame in 2013. McKinnon says, “I always tell people that Molly Maid is a simple business: We clean houses.”

Locally owned.
Supplies provided.
Equipment provided.
Fully insured.
No term contracts.
Neighborly Done Right Promise^®.
Trusted and experienced.

Trusted by Thousands of Families

Hiring someone to clean your home can feel like a big decision. After all, not only do you want to hire the best house cleaning service you can, you want to make sure they’re professionals you can trust. Molly Maid is a well-known and established cleaning company—every franchise is fully insured, and every employee is fully vetted. That means you can rest easy with Molly Maid in your home.

Molly Maid has always looked for ways to give back to our communities. Our locally owned and operated franchises are part of the communities they serve. Through the Ms. Molly Foundation, we empower those communities to fight domestic violence and help give victims the opportunity to live happily. Molly Maid believes everyone deserves to feel comfortable and safe in their own homes.

We live our Code of Values by ...

Respect

Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly, and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.

Molly Maid employees greeting a customer at her door.

Integrity

Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "above the line."
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.

Customer Focus

Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customer's needs in every situation.

Having Fun In The Process!

Practically Spotless Blog

View All Blog Posts

Molly Maid employee cleaning the top of a nightstand in a white bedroom

How Often Should I Have My House Cleaned?

There’s no hard-and-fast answer to the question of how often to have your house cleaned. However, anyone thinking about hiring a cleaning service must pin down a schedule that works for them. Here are some factors to consider when deciding the frequency of professional cleanings.

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10 Cleaning Tips for Busy Moms and Dads blog banner.

Cleaning Schedule For Working Moms and Dads

So how do you keep the house clean with a busy schedule? We have compiled a list of the 10 best cleaning tips for moms and dads that will help you manage cleaning and your busy schedule. This includes ideas for creating a cleaning schedule and task list to keep the house tidy without dedicating your entire night or weekend to getting it done.

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Elderly women cleaning kitchen counter with help from her daughter in the background

House Cleaning Tips for Seniors and Loved Ones

If you’ve been spending time cleaning for an elderly family member, friend or loved one in your life, and are looking for ways to help them stay self-sufficient, we have some advice to help you be more efficient and, at the same time, reduce some of the unique risks that seniors face.

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